Skip to content

Customer Reviews

Based on 573 reviews
Excellent customer service

This was a gift and after a mix up for delivery Ben apologised profusely and put everything right at his own cost including pick up by courier and re delivery. Impressive

Excellent product

Lovely soft towels and have washed really well

The best smelling diffuser yet.

I first smelled the lovely Lunar Oceans diffuser at my son and daughter-in-law’s house. I thought if was fabulous. So many I had previously bought didnt Last long and didn’t have much of a scent at all.
This diffuser wins on every count.
This is my second purchase and will be my diffuser of choice from now on !

Beautiful soft towels.


A great introduction to candle making


I was looking for an oud diffuser but with a mix of other flowery smell. This was lovely smell and I would recommend and purchase again. The delivery was quick.

Nice quality bathrobe

Excellent fast customer service and convenient delivery options. I like the quality of this garment and its weight - not too warm, not too cool!

Marble Canister
Nicole A.
Beautiful handcrafted marble pieces

We were delighted to receive our order which arrived promptly and very well packaged. The marble bathroom accessories are stunning, beautiful and very well handcrafted. Great price as well. We will ship again.

SENSATIONAL. Cheerio hotels HELLO lunar

quality and value for money is impossible to beat….

I’ve just spent the weekend away in some very fancy hotels with my partner and we couldn’t believe the difference in quality when we got home.

Everyone searches for hotel room bedding ??? NONSENSE this is the gold standard.

Purchasing luxe cotton soft super king bundle again.

Champagne saucers

These arrived beautifully packaged and in record time. They are really lovely and of excellent quality all at a very reasonable price. Highly recommend!

Nice product

This is only the second time I have purchased room scent and I have bought the same one again. I love the smell and it lasts an age!


Very good service with a great product. Will be using them again.

Beautiful glasses, terrible courrier

The champagne saucers are exactly what I was seeking - beautifully made and great quality. However, having paid for next day delivery via DHL in the hope I might receive these before Christmas, I was sorely disappointed. DHL did not deliver till 7 days later and did not communicate with me, despite getting in touch with them. The suggestion from Lunar Oceans that I might collect my parcel from from their Northampton depot was not well thought through, given that I am in Cambridge. Product = 5 stars, Courrier = nul points, Service = a little room for improvement.

Candle Making Kit

Fabulous! Scents smells devine!

Candle Making Kit

Fabulous! Scents smells devine!

Candle Making Kit

Fabulous! Scents smells devine!

Waffle terry dual sided robe

Excellent quality. I’m absolutely delighted with this lovely robe. I’ve been looking for something like this for ages. Will probably buy another if other colours become available. Delivery was fast too. Thank you.

Towelling Robe

I am delighted with this robe. It is very comfortable and the towelling lining ensures one is dry almost immediately after putting it on after a shower. I am exceptionally pleased with this purchase which I use daily.

Love these!

Had bought sets of the champagne flutes previously and adore them. I wanted to expand our collection, but they had been sold old. Messaged via their chat directly and they checked their inventory, got back to me saying they had found a few more so I was able to get them. I love these glasses and appreciate their amazing customer service! I definitely recommend!

Perfect quality and overall experience

Great customer service.

It was really helpful to have swift email contact with the head of the business to settle initial questions. The robe is a good weight, keeps me warm, but is a bit on the small side. I chose medium. I'm 5'4" size 14, but the length is only mid calf and width just wraps round. It isn't quite the colour I'd hoped. It's described as blue, but is much more of a grey. I didn't return it because the quality of the towelling is excellent.

Lovely long lasting scent

Beautifully presented in a lovely blue glass bottle. The fragrance is crisp, clean & long lasting. This my 4th purchase from Lunar Oceans as the product is so good & I’ll be back for more

Waffle terry 2 sided robe

I love this robe. It is so comfortable and true to size. Really like the idea of toweling on inside and waffle on outside. Order arrived very quickly. Would buy from this store again .

Excellent Product

Super fast delivery, we’ll packed and in a beautiful tin, highly recommend this company and it’s products.

Beautiful quality

We purchased the Luxe Cool bedsheets and are so pleased with the fit and quality.


Your Bag

Free UK Delivery on Orders £50+ | 60 Day Free Returns